Q: How do I check my back orders?

To check back-orders, please go to My Account and then to the My Orders section.

Question 1

How do I check my back orders?

Accepted Answer

To check back-orders, please go to My Account and then to the My Orders section.

Question 2

How do I shop by brand?

Accepted Answer

Click on the Brands page in the navigation and select the A-Z letter of the brand name you are looking. Then select the brand to see all of the products.

Question 3

How do I find my order history?

Accepted Answer

You need to be logged in to view your account. Click on your name in the top right to view My Account. Select order history tab to view your orders.

Question 4

How do I check when an item will be back in stock?

Accepted Answer

Lead time information will appear next to the product when in the basket. For select products, you will need to contact our team -

tel: +44 (0) 33 000 22 223

email: sales@flowtech.co.uk

Question 5

How do I request a quote on non stocked part?

Accepted Answer

All pricing information will be visible. If you wish to make any enquiries or quotes however, please contact our team -

tel: +44 (0) 33 000 22 223

email: sales@flowtech.co.uk

Question 6

How do I check a lead time on a out of stock part?

Accepted Answer

If there is no lead time information available then you can contact our team to make any enquiries -

tel: +44 (0) 33 000 22 223

email: sales@flowtech.co.uk

Question 7

How do I find a technical data sheet?

Accepted Answer

Technical data sheets are available on the products applicable. They appear on product list pages and product detail pages. You can also search for a tech data sheet number if you know it.

Question 8

What if I need help with a bespoke product or service?

Accepted Answer

If you would like assistance with a bespoke product or service, you can head to our Services page or contact our team -

tel: +44 (0) 33 000 22 223

email: sales@flowtech.co.uk

Question 9

How do i request advice on an alternative?

Accepted Answer

For any product related enquiries, please contact our team -

tel: +44 (0) 33 000 22 223

email: sales@flowtech.co.uk

Question 10

I need to ask a technical question, who can help?

Accepted Answer

For any technical assistance, please contact our sales team -

tel: +44 (0) 33 000 22 223

email: sales@flowtech.co.uk

Question 11

How do I check my credit limit?

Accepted Answer

To check your credit limit, please log into your account and go to 'My Account'.

Question 12

What are my payment options?

Accepted Answer

Current payment options are credit if you have a registered credit account or card payment.

Question 13

I have an issue with an invoice who should I contact?

Accepted Answer

If you have an issue with your invoice, please contact our customer service team -

tel: +44 (0) 33 000 22 223

email: aftersales@flowtech.co.uk

Question 14

How do I find your relevant regulatory standards certifications?

Accepted Answer

To see our regulatory standards certifications please head to our Compliance page.

FAQs

Please use our contact form if you require any help finding the correct product for your specification or you have any questions about our products.

How do I check my back orders?

How do I shop by brand?

How do I find my order history?

How do I check when an item will be back in stock?

How do I request a quote on non stocked part?

How do I check a lead time on a out of stock part?

How do I find a technical data sheet?

What if I need help with a bespoke product or service?

How do i request advice on an alternative?

I need to ask a technical question, who can help?

How do I check my credit limit?

What are my payment options?

I have an issue with an invoice who should I contact?

How do I find your relevant regulatory standards certifications?